Information We Collect
- Identity details (name, company, incorporation documents, government ID).
- Contact details (email, phone, business address).
- Payment details (Stripe / Airwallex, bank transfer info).
- Communication records (emails, SMS, support logs).
How We Use Information
- To verify client identity (KYC — Know Your Customer compliance).
- To provide and deliver contracted services.
- To process payments securely.
- To send service-related updates, billing reminders, and marketing communications (with opt-out option).
Data Sharing
- We do not sell or rent your personal information to third parties.
- Data may be shared with payment processors, regulators, or legal authorities when required by law.
Data Retention
KYC and project records are retained for five (5) years after the business relationship ends, in compliance with applicable legal and regulatory requirements.
Security
We use industry-standard encryption, secure servers, and strict access controls to safeguard all client data. Our systems are regularly audited to ensure your information remains protected.
Client Rights
- Access and review your personal data held by PrimeEdge Supply Inc.
- Request corrections or deletion of your data (where legally permitted).
- Withdraw consent to marketing communications at any time.
Cookies & Tracking
Our website may use cookies for analytics and user experience improvement. Cookies are small data files stored on your browser that help us understand how visitors interact with our website. You can control cookie settings through your browser preferences at any time.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in law, business practices, or service offerings. Any updates will be posted on this page with the revised effective date. We encourage you to review this policy periodically.
Questions About Your Privacy?
If you have any questions regarding this Privacy Policy or how your data is handled, please reach out to our team.